Complete the account recovery process and tap OK.Or, authenticate the recovery account via an alternative MFA (multi-factor authentication) method such as email, SMS, or password. Enter the verification code you receive on your old mobile device.From your mobile device app store, search and install the MS Authenticator app. Download the Microsoft Authenticator App 1. This tip sheet reflects the most common solution. All Android devices may not follow the exact steps below. Enter the recovery account email address linked to your Microsoft Authenticator backup. Approve the notification sent to the M S Authenticator app on your mobile devcie.Tap Begin Recovery (scroll down if you don’t see the option).Open the Microsoft Authenticator app, agree to its license terms, and skip any prompts to sign in.Download Microsoft Authenticator from the Apple App Store or Google Play Store.That is not an issue on Android-you can use a different Google Account if you want. Two factor authentication (TFA) is easy, convenient, and secure when you use Microsoft. If you’re moving to a new iPhone, make sure to sign into the device with the same Apple ID as your old iPhone. Use Microsoft Authenticator to sign in easily and securely with MFA. Do not remove any accounts or the app from the old phone yet. You’re ready to transfer your Microsoft Authenticator data to your new phone. Transfer Microsoft Authenticator to the New Phone Note: If you have trouble backing up Microsoft Authenticator on an iPhone, open the Settings app for iOS, tap Apple ID > iCloud, and ensure that the switch next to Authenticator is active.
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